Our success story
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In 2020, HiQua Communications was founded in Gujranwala, Pakistan, with the mission of providing top-tier call center services. Starting with just a few employees, the company quickly expanded its reach, serving clients across the globe with a focus on excellence and integrity.
With the growing client base and increased demand for services, HiQua opened a new headquarters in Gujranwala. This new facility has the capacity to house over 75 employees, allowing the company to scale its operations and improve service delivery.
In 2022, HiQua Communications experienced a 55% growth in its services, providing a wide range of customer support, telemarketing, and administrative services to clients across multiple industries, including real estate and digital marketing.
HiQua Communications received an award for its exceptional growth and customer acquisition strategy, becoming a leader in providing call center solutions to businesses around the world.
In 2023, HiQua Communications expanded its service portfolio to include three new online customer services. These services are designed to offer streamlined support for businesses, enhancing customer satisfaction through improved response times and support channels.
HiQua Communications offers top-tier appointment scheduling services, ensuring seamless coordination between your business and its clients. Our experienced team handles all aspects of appointment management, helping to reduce no-shows and optimize time management, all while maintaining a personalized touch for your customers.
At HiQua Communications, we understand that starting with a new call center service might bring some questions. Below are the answers to the most common doubts we address.
HiQua Communications can assist you regardless of your business stage. We help create tailored solutions for each client's unique needs, whether you're a startup or an established business.
No, HiQua provides comprehensive lead generation services. However, if you have an existing contact list, we can also utilize it to ensure seamless communication with your customers.